• Visit our London Helicopter Tour page to book a tour to experience London’s sites in the skies.
• Visit our Create Your Own Experience page to book a customised experience.
• Vist our Discovery Helicopter Lesson or Pilot Starter Lesson pages to book a lesson.
• Vist our Event Travel page to book a flight to arrive in style.
• Send us an email at hello@highflyinghelicopter.com for any questions/further details.

• The specific cost of your flight depends on a variety of factors, including the type of flight or experience, any special requests, the distance of the flight, and so forth. For experience flights (afternoon tea or event travel), you can organise a small group to join you and pay less per person.
• Request a quote for your flight, whether custom or packaged, by clicking here

• Gift vouchers are available for London Tours and Pilot Experiences, and many of our vouchers are valid 12 months upon purchase. We’ll deliver a PDF copy of your voucher to your email.

• High Flying Helicopter operators fly from the following locations,
• Hangar One, Redhill Aerodrome, Kings Mill Lane, Redhill, Surrey RH1 5JY
• However, we do encourage custom flight packages and we stress our flexibility. As such, our operators can land on most sites, including your home, a sporting event, a wedding, and so forth. To land safely near you, the operators need
  1) the land owner’s permission.
  2) satisfactory landing space clear of obstructions.

• Yes! Our helicopter operators have done everything to maximise safety, and who always pursue due diligence with their pilots and equipment.
• Although no one can guarantee 100% safety, the event of a malfunction is extremely unlikely.

• Absolutely! All of the helicopters have spacious interiors and panoramic glass windows. However, we recommend wearing black clothing if you plan on taking photos, as coloured clothing may reflect off the glass and ruin your shot.

• Yes, most times . Often flights are booked ahead of time, so we cannot guarantee a flight if you walk in. If you would like a last minute booking, please contact 0207 099 6643

• Yes, we can make changes to your booking up to 14 days before your scheduled flight time.
• Changes to your booking can only be made by calling us directly at 0207 099 6643 . If we do not answer your call, or if you are calling
  outside of business hours, you can also leave us an email at Hello@highflyinghelicopter.com. Make sure to leave your contact details and we’ll get in touch with you as soon as possible.

• You can cancel your booking, free of charge, up to 14 days after the payment and at least 14 days before the scheduled departure time.
• Cancellations made outside of this period are not entitled to a refund.
• Gift vouchers are non-refundable.

• Due to safety and operational reasons, High Flying Helicopter and the helicopter operators we work with reserves the right to cancel any flight at any time. Some reasons for a cancellation may include low demand, poor weather conditions, or pilot illness, for example.
• We do stress integrity in all our practices, and we endeavour to notify you as soon as possible if there is a cancellation. We will contact you via the phone number or email address that you provided upon booking.
• In this unfortunate situation, we will do everything possible to reschedule or provide a full refund. There are no refunds for gift vouchers, only a date reschedule.

• If you didn’t receive your booking confirmation, please don’t hesitate to contact us at 0207 099 6643 or Hello@highflyinghelicopter.com.
• Sometimes, mail servers such as Google, Yahoo, or Hotmail filter emails into the Spam folder. If you feel that you aren’t receiving our emails, make sure to add Insert email to your address book so that you receive any booking information or other important emails from us.

• If you didn’t receive your booking confirmation, please don’t hesitate to contact us at 0207 099 6643 or Hello@highflyinghelicopter.com.
• Sometimes, mail servers such as Google, Yahoo, or Hotmail filter emails into the Spam folder. If you feel that you aren’t receiving our emails, make sure to add Insert email to your address book so that you receive any booking information or other important emails from us.

• For all flights, you need to arrive 30 minutes before the planned departure to check-in and receive a safety briefing. Boarding passes are rendered void for late arrivals.

On the day of the flight, you will need to bring the following materials:

• Your original boarding pass (booking confirmation)
• A form of photographic ID and proof of address (i.e. driver’s license, passport, utility bill)
• Also we recommend wearing comfortable clothing. Handbags, hats and umbrellas, or any other loose articles, will not be allowed on the flight.

• We at High Flying Helicopter reverse the right to refuse any individual from boarding. This is a very rare occurrence, and we make decisions based on only the highest flight and safety standards. Some reasons for refusing boarding can include:
• Arriving late to the terminal
• Failure to provide suitable photo ID
• Inebriation (being drunk and/or under the influence of drugs)
• Threatening or portraying abusive behaviour to High Flying staff, operators staff and pilots, or other guests
• Any behaviour that compromises the safety of others on board.

• Flights are highly dependent on favourable weather conditions, not only for your viewing pleasure but also for reasons such as aircraft and passenger safety as well as comfort. For every flight, the pilot will make a decision based on the morning’s aviation forecast. The weather doesn’t always follow the forecast, and as such, the pilot always makes the final decision.

• There are a few health restrictions that might prevent an individual from flying. Although not guaranteed, conditions such as mobility restrictions, epilepsy, heart conditions and pregnancy may prevent you from flying. We advise individuals with health conditions to seek advice from their doctor to make sure they’re fine to fly.
• We are able to reasonably accommodate individuals with most disabilities, but make sure to let us know about your needs beforehand.

• Like all aircraft, there are certain weight restrictions that we must comply with, which includes both individual passenger weight as well as combined weight. In general, our individual passenger limit is 115 kg; if you are above this weight, you may need to purchase a second seat in shared flights.
• Children under the age of six are not permitted to fly, and adults must accompany children under 16 years of age.
• To further discuss these restrictions, contact us at 0207 099 6643

• The centres contracted with us hold public liability insurance. There is no insurance, however, for missing the flight or for cancellations.